Dayana Host Forums

[daveelmo]

Why has Dayana Hosting been so spotty the last couple days? My site was down for several hours yesterday and most of today!

Is the problem resolved?

[admin]

Hello,
Yesterday problem happened again. Local electricity company does not have any explanation but we learned that a contraction site hit the power cables along with lots of other communication cables and that caused this problem (and tons of trouble for us). We don't like it too. But it was completely out of our hands.

You may see their outage table at:
http://www.bchydro.com/bch-cgi/outage/o ... refresh=on
(We are at VANCOUVER ***CCT CSQ12621)

Normally you can see the status of all systems at:
http://www.dayanahost.com/status.cfm

However if you could not reach our site:

1. We've arranged for automated phone redirection, so if this happened again you will be redirected to a technician when you call (604) 844-1635 and he can give you an ETA with other information regarding the issue.
2. We've initiated an alternative site outside our datacenter, You may check that site as well. Site address will be http://www.dayanastatus.com,


F.Malekpour
Dayana Networks Ltd.
Administration Department

[carlobee]

has this problem ever occurred and happened again?

[dbolivar]

Hello,
We don't like it too. But it was completely out of our hands.

F.Malekpour
Dayana Networks Ltd.
Administration Department

WHAT???? Out of your hands??? Get a freaking generator! you can't just tell us that our website, which we pay for, can go down and it's out of your hands!

Take part of the cash you're making off our sites and BUY a STINKING HONDA GENERATOR!!!!!!!!!!!

If my website continues to be offline and I get any more complaints from my customers, I'm going to have to go somewhere else... WHERE THEY HAVE POWER BACKUP!!!!!!

Dan Bolivar
best-decals.com

[admin]

Hello,
We don't like it too. But it was completely out of our hands.

F.Malekpour
Dayana Networks Ltd.
Administration Department

WHAT???? Out of your hands??? Get a freaking generator! you can't just tell us that our website, which we pay for, can go down and it's out of your hands!

Take part of the cash you're making off our sites and BUY a STINKING HONDA GENERATOR!!!!!!!!!!!

If my website continues to be offline and I get any more complaints from my customers, I'm going to have to go somewhere else... WHERE THEY HAVE POWER BACKUP!!!!!!

Dan Bolivar
best-decals.com

That comment dated 2006. Year is 2010 now.