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Thank you to the support team

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Postby morryveer » Mon Jul 04, 2005 6:55 pm

I would just like to thank my Dayana Host support team for helping to fix my outlook express email problem (details below, for those interested). I appreciate it when I get real assistance, from people who obviously know their stuff. No run arounds, no "try this and reboot" bullshit, just good honest assistance.

Kudos to you all.
Morry Veer
http://www.theveers.com

(details of problem w/resolution)

> Hi guys,
>
> I'm getting this error whenever sending email from Outlook Express (v6).
> Receiving mail seems to work. A quick google tells me my folder.dbx file
> might be corrupted. I just wanted to check with you if you've seen this
> problem before and have any recomendations before I start mucking around
> with outlook dbx files.
>
> Error:
>
> An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
> Error Number: 0x800C0131


Hello,
File corruption is always a possibility, But first we recommend you to check
the setting, In mentioned error message port is zero, that should be 25, Try
to set it in advance tab of account properties in OE, if problem still
persists try port 26, Then contact us with results if that didn't work.

Thanks for Using Dayana Host Services
Dayana Host Support Team
morryveer
Member
 
Posts: 5
Joined: Tue Oct 29, 2002 3:00 am
Location: der Schweiz

Postby carlobee » Thu Dec 10, 2009 10:27 pm

the support team has been really good ever since! good job to them. .

carlobee
Administrators
 
Posts: 177
Joined: Mon Jul 20, 2009 10:34 pm


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